Jazz (Mobile Operator Company) has recently announced that it is implementing mandatory “Work From Home” policy for its country-wide operations and they are going to start it immediately.
The Chief Executive Officer of Jazz Mr. Aamir Ibrahim, who is leading the COVID-19 prevention drive at the company, announced this brand new policy in an email that’s sent to the entire company a while ago.
He wrote in the email, “I wanted to assure you that in these difficult times, your wellbeing is my foremost concern”.
He also said that during this challenging time the company has an obligation towards the nation for providing parallel cellular, communication, and banking services.
He announced that considering the best-known measure to defeat COVID-19:
“Jazz will be moving to a mandatory work-from-home policy nationwide from Today to March 31, 2020”
Given the size of Jazz, as a corporation and the scope of services it offers, the decision is massive.
Not to mention but Jazz has a business continuity plan in spot, meaning that customers will continue to avail jazz & JazzCash services during the emergency period.
To be honest, this is itself is huge and an example that all sorts of organizations operating in Pakistan can follow to prevent the spread of novel COVID-19.
Furthermore, the company said that its adopting digital tools and solutions to keep up the business, as usual, But given the conditions, Jazz’s 20 Experience Centers across Pakistan will remain closed and customers will be sent messages to rely on alternative mediums such as WhatsApp 03003008000, Call centers, Jazz World, Online, and Social media channels.
The CEO in his message, urged business partners to rely on digital tools to communicate with Jazz if required.